Terms and Conditions

  1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Siloam Supplies e-commerce shop (the “Website”) operated by Siloam Supplies LLP (“Siloam Supplies”, “we”, “our”, or “us”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

  1. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of Siloam Supplies or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or create derivative works from any content on our Website without our prior written consent.

  1. User Accounts

To access certain features of our Website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Siloam Supplies reserves the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

  1. Orders and Payments

By placing an order on our Website, you agree to provide accurate and complete information necessary to process your order, including your name, email address, shipping address, billing address, and payment information. You represent and warrant that you are authorized to use the payment method provided. We reserve the right to cancel any order if we believe the information provided is false or inaccurate.

  1. Shipping and Delivery

We will make reasonable efforts to deliver your order within the estimated delivery time. However, we cannot guarantee delivery times, and we are not liable for any delays or damages caused by shipping carriers or other circumstances beyond our control.

  1. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within [number of days] days from the date of delivery, subject to our return and refund policy. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it. Please contact us at [email address] to initiate a return.

  1. Limitation of Liability

In no event shall Siloam Supplies or its affiliates, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our Website or the products and services offered on our Website.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Siloam Supplies, its affiliates, licensors, suppliers, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your use of our Website or breach of these Terms.

  1. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of Singapore.

  1. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the updated terms on our Website. Your continued use of our Website after the changes have been posted constitutes your acceptance of the updated Terms.

  1. Contact Us

If you have any questions about these Terms or our Website, please contact us at:

Siloam Supplies LLP 111 North Bridge Road, #04-62 Peninsula Plaza, Singapore 179098 Email: sales@siloamsupplies.com.sg