Last Updated: May 1, 2023
- Information We Collect
When you interact with our Website, we may collect the following types of personal information:
- Personal identification information: such as first name, last name, and display name;
- Contact information: such as email address, billing address, and shipping address;
- Order history: including the products you have purchased, order dates, and order status;
- Payment information: including the payment methods you have used, and related information.
- Consent and Purpose of Collection
- To process your orders and provide you with the products and services you have requested;
- To communicate with you about your orders, purchases, and account;
- To provide customer support and respond to your inquiries;
- To improve our Website and services, and personalize your experience on our Website;
- To comply with legal obligations, enforce our Terms and Conditions, and protect our rights and interests.
- Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- When necessary to process your orders, such as sharing your information with payment processors and shipping companies;
- When required by law or in response to a legal process or request from a government authority;
- To protect our rights, property, or safety, or the rights, property, or safety of others.
- Data Retention and Security
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Access, Correction, and Withdrawal of Consent
Under the PDPA, you have the right to request access to, correct, or withdraw consent for the use of your personal information. To exercise these rights, please contact us at [email address]. We may require verification of your identity before processing your request.
- Do Not Call (DNC) Provisions
We will comply with the DNC provisions of the PDPA when sending marketing messages to Singapore telephone numbers. If you have given us consent to send you marketing messages, you may withdraw your consent at any time by contacting us at [email address].
- Contact Us
Siloam Supplies LLP 111 North Bridge Road, #04-62 Peninsula Plaza, Singapore 179098 Email: firstname.lastname@example.org