Privacy Policy

Last Updated: May 1, 2023

Siloam Supplies LLP (“Siloam Supplies”, “we”, “our”, or “us”) is committed to protecting your privacy and complying with the Personal Data Protection Act (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our e-commerce shop at (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy and our Terms and Conditions. If you do not agree with these terms, please do not use our Website.

  1. Information We Collect

When you interact with our Website, we may collect the following types of personal information:

  • Personal identification information: such as first name, last name, and display name;
  • Contact information: such as email address, billing address, and shipping address;
  • Order history: including the products you have purchased, order dates, and order status;
  • Payment information: including the payment methods you have used, and related information.
  1. Consent and Purpose of Collection

By providing your personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. We collect your personal information for the following purposes:

  • To process your orders and provide you with the products and services you have requested;
  • To communicate with you about your orders, purchases, and account;
  • To provide customer support and respond to your inquiries;
  • To improve our Website and services, and personalize your experience on our Website;
  • To comply with legal obligations, enforce our Terms and Conditions, and protect our rights and interests.
  1. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • When necessary to process your orders, such as sharing your information with payment processors and shipping companies;
  • When required by law or in response to a legal process or request from a government authority;
  • To protect our rights, property, or safety, or the rights, property, or safety of others.
  1. Data Retention and Security

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  1. Access, Correction, and Withdrawal of Consent

Under the PDPA, you have the right to request access to, correct, or withdraw consent for the use of your personal information. To exercise these rights, please contact us at [email address]. We may require verification of your identity before processing your request.

  1. Do Not Call (DNC) Provisions

We will comply with the DNC provisions of the PDPA when sending marketing messages to Singapore telephone numbers. If you have given us consent to send you marketing messages, you may withdraw your consent at any time by contacting us at [email address].

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our Website. Your continued use of our Website after the changes have been posted constitutes your acceptance of the updated Privacy Policy.

  1. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Siloam Supplies LLP 111 North Bridge Road, #04-62 Peninsula Plaza, Singapore 179098 Email: